KYC submission is a one time exercise.
Please share your KYC documents with DTDC via e-mail on email@example.com with the Airwaybill / Reference Number of your shipment in the subject line.
KYC is an acronym for Know Your Customer which is a term used for identifying and verifying the identity and address of the customer.
In the context of increasing number of offenses involving various modus-operandi such as misuse of export promotion schemes, fraudulent availment of export incentives , unscrupulous imports and duty evasion by bogus IEC holders etc., the "Know Your Customer (KYC)" guidelines have been put in place by The Ministry of Finance, Central Board of Excise & Customs to ensure that they are not used intentionally or unintentionally by importers / exporters who indulge in fraudulent activities.
KYC (Know Your Customer) guidelines puts an obligation on DTDC to verify the antecedent, correctness of the IEC (Importer Exporter Code), identity of the customer and their functioning in the declared address by using reliable, independent and authentic documents, data or information. Hence, all consignees and importers based in India need to provide KYC documents for the clearance of all non-document imports, regardless of the value of such consignments.
KYC documents (government recognized Identity and address proof) need to be presented to customs during the import clearance process. Hence, it is important that DTDC is provided with all the necessary KYC documents before the shipment arrives in India. Absence of KYC documents during the import clearance process leads to clearance delays as shipments are detained by customs, until KYC documents of the consignee are provided by the shipper at origin or consignee based in India.
As per the Public Notice issued by SIIB - Customs vide Regulation 12(1)(v) of the Courier Import & Export Regulations, 2010 and Circular No 2/2018 dated 12th January 2018, as an Authorized Express Operator it has now become very critical for entire DTDC's India & World-wide network to support and comply with the Indian Customs Regulations for obtaining Authorization Letters along with proof of identity and delivery/pick-up address details as per the KYC requirement for all Import and Export non-docs consignments.
In India, the pick-up/delivery address has to match with the AWB/Invoice address along with KYC proof produced & No delivery can happen on the Roads or PO Box addresses. The extract of Regulation is pasted below for your reference. For both imports and exports consignments, DTDC needs to obtain the Authorization letter along with KYC documents mandatorily and retain it for any audit purposes by the Customs Authorities.
Please refer the enclosed format of Authorization letter [ Download here ] which needs to be obtained by DTDC along with KYC documents.
An Authorised Courier shall :
You are requested to please share your KYC documents with DTDC via e-mail on firstname.lastname@example.org with the Airwaybill / Reference Number of your shipment in the subject line.
The below table provides more information about KYC documents required for customs clearance as mandated by Indian Customs vide CBEC Circulars 09/2010, 33/2010 and 07/2015 for identification/ verification of importers/exporters for customs clearance performed on their behalf by DTDC acting as an Authorized Courier.
Individual - Resident IndianAny one self certified document is sufficient if it contains both Identity (Photo) and Address Proof. In case an Individual wants the delivery to a different address or the given KYC document does not match with the delivery address, please provide below any one of the additional self certified document to record the proof of delivery address.