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DTDC Core Solutions
DTDC has deployed state of the art Technology backed by efficient operations infrastructure to provide efficient services to all its customers. The High End IT capabilities deployed ensure tracking each consignment at every touch point right from booking till delivery. The data is available on the web for customers update.
Corporate customers are provided customized solutions to meet their service requirements and an efficient MIS support by way of timely automated reports are provided to keep track of their large number of shipments effortlessly.
Customer Value Additions
Customers can directly track their consignments at our web site.
We have special computer based booking procedures so that bulk consignments can be handled efficiently.
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Customers can directly track their consignments at our web site in www.dtdc.com using our Consignment numbers or their own reference numbers. |
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We provide group tracking for special customers so as to improve their efficiency. |
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Our tracking is also available to GSM and CDMA mobile users through SMS. |
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We can address customized data requirements of our users, apart from the above facilities. |
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We have special computer based booking procedures so that bulk consignments can be handled efficiently. |
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We make extensive use of bar code scanners and electronic weighing machines across our entire network to ensure accuracy and integrity of transactions, which ensures safe and efficient transshipment of your parcels and documents. |
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DTDC provides customized solutions to meet the requirements various industry verticals. |
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Infrastructure
Our electronic network is easily the largest in the country for this segment of industry
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We have over 300 POPs who can link with our central database. Our wide area network provides synergy too our large physical network, which is our USP. |
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We use heterogeneous modes to link to our central database - leased lines, Digital Subscriber Lines (DSL), Cable and dial up lines. |
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We have few Servers and many desktops running diverse applications. At our Corporate Data Centre at Bangalore, multiple Xeon processor based IBM Servers, ASIC based Firewalls and Enterprise Class Gateway anti-virus solutions are deployed. |
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We have an efficient and strong email network across the country for a better and fast communication. |
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We handle close to 400 million transactions on our IT systems. |
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WAY FORWARD
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DTDC is geared up to provide end to end supply chain solutions to its customers. |
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Scale up infrastructure and ramp up state of the art IT capability to remain always ahead of the dynamic needs of the business. |
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Expand product and services to be able to provide more value added services to its customers. |
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Expand and diversify in to related business to be able to interface with customers more often in their value chain. |
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