The new normal of contactless deliveries are happening all around the Express Industry and we at DTDC are in sync with on time innovative solutions. We have logistic solutions for Business and Individuals in and around the country, and globally as well!!
Want to send a shipment from Chennai to Bangalore or Delhi to Mumbai or Kolkata to Jaipur or even Trichy to Canada or Mumbai to Singapore?
MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.
Ship safely with MyDTDC App and enjoy speed and convenience at your fingertips. We are also there to make a Big difference to Small businesses. You can reach out to your clients directly from your store through MyDTDC App.
Thank you for your kind support. Well done customer service executives! At last you understood my situation and I'm really thankful and respect the pickup boy. Even during heavy rain, he pickedup the item. Glad if you guys can say my regards & thanks to the pickup guy.
Very Good initiative by Team DTDC in providing easy facility keeping Customer Centricity in mind. Excellent App, hassle free pickup & on-time delivery. Real sense of digitalization in terms of serviceability, rate calculations with pickup & delivery.
You can register on MyDTDC using your mobile number, and providing few basic personal details such as name, email, & phone number.
Initiate a pickup request by filling in your package and other important details. After making the online payment for scheduling the pickup & successful registry, our field executives will be aligned to pick up the parcel from your address as per the agreed/ chosen timings.
We will automatically align our executives to facilitate the pickup request. He will coordinate with you over the phone before attempting the pickup. Our executive will come to your pickup address on the selected day as per your availability and process the order request.
The label can be accessed through the ‘My booking section’ of the app & also from the email sent after registering the pick up. The label would be printed and brought to you by the biker. You do not need to take a printout of the shipping label
Queries could be raised over a phone or web form. You could visit ‘Contact us’ section in the app to see location wise helpline numbers, these are operational from IST 09:30 AM - IST 06:00 PM from Monday - Saturday.
Customers may pay via Credit/ Debit Card, Internet Banking, Third Party Wallets, & UPI.
The refund will be processed to your account within 10-15 working days. Thereafter, the same will reflect in the mode of payment, you had originally used.