About us
DTDC is India’s leading integrated express logistics provider, operating the largest network of customer access points in the country. Our technology-driven logistics solutions cater to a wide range of customers across diverse industry verticals, making us a trusted partner in delivering excellence.
India’s Largest Channel Partner Network
In 1990, we pioneered the Franchisee Model in the Express Logistics industry in India. DTDC today, has more than 16,000 Channel Partners, which is the largest such network in the country. This network of partners operate DTDC branded outlets that allow us to build meaningful local relationships, generate business, and provide unparalleled service to our customers.
From Local Roots to Global Reach
What began as a humble home-grown courier service has transformed into a globally recognized express logistics leader. Today, we offer a comprehensive array of services, from traditional pick-up and delivery to more advanced warehousing and order fulfillment solutions, helping our customers optimize for both speed and cost-efficiency.
Unmatched Coverage and Reach
With over 16,000 channel partners, we service more than 14,300 pin codes across India, reaching approximately 96% of the country’s population. Our international footprint spans across 7 countries including the USA, Canada, UK, UAE, Singapore, Malaysia, and Australia. We also facilitate shipping to over 220 global destinations.
A Strong & Trusted Brand
Our dedication to maintaining and enhancing our status as a trusted brand is unwavering. Building on DTDC's esteemed reputation, we are committed to being the partner of choice for our customers. We continually advance our products, refine our processes, and elevate our service standards to ensure an exceptional customer experience.
Strategic Global Partnerships
In 2013, we partnered with GeoPost, the express logistics division of France's well-known La Poste Group, to enhance our global presence. This strategic collaboration allows us to operate across more than 48 countries outside of France, leveraging GeoPost's extensive network and expertise.
In 2022, we formed a strategic partnership with Aramex to collaborate across multiple avenues, with the aim to offer reliable and service responsive international solutions to India-based B2B & B2C customers.
Commitment to Innovation and Excellence
Our journey from a local courier service to a global express logistics leader has been driven by our commitment to innovation and customer satisfaction. Handling approximately 170 million parcels annually, we continue to set new benchmarks in service excellence and operational efficiency. Our robust network, cutting-edge technology, and dedicated team ensure we remain at the forefront of the logistics industry, connecting communities and businesses both locally and globally.
Business Verticals
Express Parcels
From time-critical express delivery to cost-effective ground solutions, our Express Parcels Vertical serves both C2C and B2B customers. We handle everything from documents to part-truck-load shipments, offering reliable day-definite and time-definite options for all your shipping needs.
Learn MoreInternational Shipping
We provide a variety of international shipping options for both individual and business customers. From urgent document delivery to budget-friendly parcel solutions, we meet all international shipping needs with reliable and flexible services.
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Integrated E-Commerce Logistics
Tailored for the booming e-commerce sector, our vertical supports aggregators, D2C brands, and B2C customers. We offer solutions for both time-sensitive e-commerce shipments and cost-effective deliveries for lower-value B2C orders.
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Our Vision
To Be The Most Admired Express Logistics Company In India.
Our Values
- Leadership
- Excellence
- Responsive
- Humility
- Openness
Our Business Philosophy
- Powered by People
- Driven By Digital
- Fundamentally Sustainable