How Our Services Benefit Our Clients?
Case Study - 1: Direct-to-Patient Delivery for Critical Infusion Day
- Client: A leading healthcare provider
- Objective: To ensure timely and temperature-controlled delivery of essential medication to a patient at a hospital on their scheduled infusion day.
Case Study - 2: Just In Time Transport of Oncology Drugs to Hospital
- Client: Leading Pharmaceutical Company
- Objective: Deliver temperature-sensitive oncology drugs to a hospital to meet urgent patient treatment schedules.
Case Study - 3: Rapid Intercity Delivery for a Food Delivery App
- Client: Intercity Food Delivery App
- Objective: Provide fast, temperature-controlled delivery of perishable food items like biryani, sweets, fish, and meat to customers in different cities.
Supply Chain Process Flow
Pickup from Warehouse/Restaurant/Kitchen
Packed Material Booked and Forwarded
Transport to DTDC Origin Hub
Next Flight Out: Airport Transport to Destination City
15 Arrival at Destination City Airport
Transport to Last Mile DTDC Office
Last-Mile Delivery to End Customer/Patient/Hospital
End-to-End Temperature Solutions for Sensitive Shipments
Secure and efficient logistics to keep your products at the right temperature, from start to finish.
Trusted by over 60 clients for their temperature-sensitive shipping needs
Our Services
Advanced Packaging
- We offer state-of-the-art packaging solutions, including gel pack replenishment, thermal jackets, and dry ice shipments, to ensure your goods maintain the required temperature during transit.
- Additionally, we provide reusable packaging options for cost savings and sustainability.
Real-Time Monitoring
- Continuous tracking with live updates, providing peace of mind about your shipment’s condition and location.
- Data logger services are available as a value-added service for continuous monitoring and record-keeping.
Fast & Reliable Transportation
- Integrated air and ground transport solutions ensure quick delivery, compliant with international cold chain standards.
- Just in Time (JIT) delivery
- Our next flight out service offers a turnaround time (TAT) of 8 to 12 hours for urgent shipments.
- We guarantee delivery within 48 hours from packaging or pickup, with a mandatory 100% Service Level Agreement (SLA).
Control Tower Services
- Centralized monitoring offers complete visibility and control over your shipments from pick-up to delivery.
- Self-pickup options are available from destination apex locations during late night and early morning hours.
Appointment-Based Deliveries
- Customizable delivery scheduling to meet specific store requirements and operational hours, enhancing convenience and efficiency.
Specialized Solutions
- Our RVP model provides transportation from small towns to capital cities, ideal for critical tests.
- Special pricing is available for food shipments with lower shipment values. A penalty system is in place for TAT failures, ensuring reliability.
Government Project Compliance
- We provide the original Proof of Delivery (POD) with the invoice for government projects, adhering to strict compliance standards.
Temperature Ranges We Handle
- Ambient (15-25°C): Perfect for pharmaceuticals and other sensitive goods.
- Frozen (-15 to -20°C): For perishable items requiring strict cold storage.