How Our Services Benefit Our Clients?

Case Study - 1: Direct-to-Patient Delivery for Critical Infusion Day

  • Client: A leading healthcare provider 
  • Objective: To ensure timely and temperature-controlled delivery of essential medication to a patient at a hospital on their scheduled infusion day. 
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Case Study - 2: Just In Time Transport of Oncology Drugs to Hospital

  • Client: Leading Pharmaceutical Company 
  • Objective: Deliver temperature-sensitive oncology drugs to a hospital to meet urgent patient treatment schedules.

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Case Study - 3: Rapid Intercity Delivery for a Food Delivery App

  • Client: Intercity Food Delivery App 
  • Objective: Provide fast, temperature-controlled delivery of perishable food items like biryani, sweets, fish, and meat to customers in different cities. 
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Supply Chain Process Flow

Pickup from Warehouse/Restaurant/Kitchen

Packed Material Booked and Forwarded

Transport to DTDC Origin Hub

Next Flight Out: Airport Transport to Destination City

15 Arrival at Destination City Airport

Transport to Last Mile DTDC Office

Last-Mile Delivery to End Customer/Patient/Hospital 

End-to-End Temperature Solutions for Sensitive Shipments

Secure and efficient logistics to keep your products at the right temperature, from start to finish.

Trusted by over 60 clients for their temperature-sensitive shipping needs 

Our Services

Advanced Packaging

  • We offer state-of-the-art packaging solutions, including gel pack replenishment, thermal jackets, and dry ice shipments, to ensure your goods maintain the required temperature during transit.  
  • Additionally, we provide reusable packaging options for cost savings and sustainability.

Real-Time Monitoring

  • Continuous tracking with live updates, providing peace of mind about your shipment’s condition and location. 
  • Data logger services are available as a value-added service for continuous monitoring and record-keeping. 

Fast & Reliable Transportation

  • Integrated air and ground transport solutions ensure quick delivery, compliant with international cold chain standards.
  • Just in Time (JIT) delivery 
  • Our next flight out service offers a turnaround time (TAT) of 8 to 12 hours for urgent shipments.
  • We guarantee delivery within 48 hours from packaging or pickup, with a mandatory 100% Service Level Agreement (SLA). 

Control Tower Services

  • Centralized monitoring offers complete visibility and control over your shipments from pick-up to delivery.
  • Self-pickup options are available from destination apex locations during late night and early morning hours.

Appointment-Based Deliveries

  • Customizable delivery scheduling to meet specific store requirements and operational hours, enhancing convenience and efficiency. 

Specialized Solutions

  • Our RVP model provides transportation from small towns to capital cities, ideal for critical tests.
  • Special pricing is available for food shipments with lower shipment values. A penalty system is in place for TAT failures, ensuring reliability.

Government Project Compliance

  • We provide the original Proof of Delivery (POD) with the invoice for government projects, adhering to strict compliance standards. 

Temperature Ranges We Handle 

  • Ambient (15-25°C): Perfect for pharmaceuticals and other sensitive goods. 
  • Frozen (-15 to -20°C): For perishable items requiring strict cold storage.