Customer FAQ

GST - Frequently Asked Questions (Customer)

1. Is it compulsory to provide GST registration details?

It is not compulsory to provide GST details. However, GST registration details for your business or company must be provided if your business wishes to claim input tax credit on the GST paid to DTDC Group company.

For all other customers, GST details are not required.

2. What is the GST rate applied on invoices from DTDC Group company?

From 1st July 2017, customers will be charged GST @ 18% (this will replace Service tax, Krishi Kalyan Cess and Swachh Bharat Cess)

3. What details are required to claim input tax credit on the GST paid?

Customers wishing to claim GST are required to provide the following information relating to their business or company–

Company Name: PAN: No of states registered for GST:
 
State name Principal address GSTIN* Default billing address Y/N* In SEZ Y/N*
         
         
         
         
  • Mark default billing address (in case DTDC provides service in a state in which you are not registered). Else DTDC can raise bill from such state on address of contracting document OR state in which company is registered
  • Whether your company is in SEZ
4. How do I provide my GST details?

You should email the information specified in above format to gstinfo@dtdc.com

5. When will I receive the GST invoice?

You will receive your GST compliant invoice as per your normal billing cycle